Contributor
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1 Message
HBO GO Not Working
I try to login to my hbo go account and it gives me the error: FBTSML218E The specifications for the SAML2.AssertionConsumerService endpoint are not valid. Please email me at
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
Hello @rstorch33,
We are sorry for the issues you are having with HBO Go. We will be glad to help. Please send us a detailed message by clicking here. Be sure to include your name, account number, phone number, and the best time to reach you.
Keep an eye on the
In the meantime, let us know if you have any other questions or concerns!
-ATTU-verseCare
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brownfamily74
Contributor
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1 Message
8 years ago
Hi. I'm trying to log in but keep getting the following error:
https://forums.att.com/t5/user/viewprofilepage/user-id/3193902
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plan9world
Contributor
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1 Message
8 years ago
I am having issues getting into HBO go as well....same error
The SAML message cannot be built
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ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
Hey @brownfamily74 @plan9world,
We are sorry about the inconvenience you are having with your streaming services. We are currently investigating this issue and working towards getting it resolved.
Thank you,
ATTU-verseCare
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mitchflorida
Scholar
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222 Messages
8 years ago
I would try using a different browser and see if that fixes the problem.
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ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
@brownfamily74 @plan9world The error for the TV app has been resolved. If you are still experiencing issues with this, please send us a message here. Be sure to include your name, account number, phone number, and the best time to reach you. We're sorry for the inconvenience.
Thanks,
ATTU-verseCare
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