Tutor
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6 Messages
HBO Go login
I have been trying to log into HBO Go, but I keep getting a message telling me my subscription does not include HBO Go, which it most definitely does. I have found a few people on here who have had the same problem in the past, but no answers. It does it on both my PC and my Android tablet. Any thoughts?
Mrs.diel
Contributor
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1 Message
8 years ago
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ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
Hi @Mrs.diel,
I am sorry about the issues you are having with your HBO Go, but I will be glad to help. I will be sending you a private message to look into this issue further.
-ATTU-verseCare
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HStark
Contributor
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1 Message
8 years ago
I'm having the same issues as the above. When I try to sign in it says: "SIGN IN ERROR - not able to sign in right now. Please try again later." I have HBO, and have tried HBO GO on laptop and iphone, but both say the same thing. What to do?
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Destriant
Contributor
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2 Messages
8 years ago
Yes - having this issue too and it is now 7/31.
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mibrnsurg
Expert
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20.4K Messages
8 years ago
@Destriant @HStark Both contact ATT Uverse Care for help. Click the ATT Uverse Care link in my signature below, send the PM, explain your error situation.
Include your name, account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
Hi @Destriant,
We received your message and look forward to working with you on this issue.
-ATTU-verseCare
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barazghoul
Contributor
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1 Message
8 years ago
ing the exact same problem, when I try to activate HBO GO I get the message "SIGN IN ERROR". Please help at&t
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Otis1999
Contributor
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1 Message
8 years ago
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Cinshep2
Contributor
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3 Messages
8 years ago
Has this been resolved for you? I am having the same problem and ATT keeps telling me they are working on it but it's been days now. It is so frustrating!
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JordanG87
Contributor
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3 Messages
8 years ago
I just PM'd the Uverse support explaining the same issue. I find it crazy that this issue has been going on for over a year. I can't get on to HBO, Showtime, Starz, WatchESPN or any of the other TV streaming apps that require TV subscription authentication.
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