
Tutor
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6 Messages
HBO Go login
I have been trying to log into HBO Go, but I keep getting a message telling me my subscription does not include HBO Go, which it most definitely does. I have found a few people on here who have had the same problem in the past, but no answers. It does it on both my PC and my Android tablet. Any thoughts?
Gravy
Contributor
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1 Message
9 years ago
Same problem here, i have u450 and i most definatly have hbo go. I can log into my laptop but not on my samsung smart tv. u used to be able too.
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dawnm1227
Contributor
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1 Message
9 years ago
Well, HBO Go appears to error out for me on my iPad, but if I just hit okay or whatever, it brings me to the series menu and I can still watch. However, I have never been able to get the HBO On Demand to work. Which makes watching things rather frustrating since there is zero reason I should have to watch shows on my iPad when I have a tv with HBO On Demand supposely available on it less than 10 feet away.
I'm not entirely sure this is an AT&T issue, though. I switched from Time Warner and I had far worse problems accessing HBO's services through them. Believe me.
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ktut
Scholar
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98 Messages
9 years ago
No go for two days on my tablet and smartphone on HBO GO. Works on computer though...
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fisheye
Contributor
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3 Messages
9 years ago
I have the same problem and here is what I found and hope it helps ATT resolve this problem....
When trying to access HBOGO using my ATT account I received the following error trying to log in;
This Page can't be displayed
https://profile.hbogo.com/apps/profile/rest/samlService/authnRequest/ATT?serviceCode=HBO&platformCode=DESKTOP&deviceCode=DESKTOP&RelayState=http%3A%2F%2Fwww.hbogo.com%2F%23home%2F%26random%3D0.8305095127138475
When trouble shooting this page the following problem was found by Win7 Network Diagnostics;
[resource (loginprodx.att.net) is online but isn't responding to connection attempts.]
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When trying to access HBO from ATT Uverse web page at;
http://uverseonline.att.net/tv/show/game-of-thrones#play=hbos___GOROSTGP42448
I received an error trying to connect also...
https://loginprodx.att.net/FIM/sps/ATT-HBO/saml20/login
[The iFrame never responded with a successful login, or it did but we don't have an auth cookie.]
Looks like an ATT problem at this point.. Not HBO..
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rhathaway
Contributor
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1 Message
9 years ago
I'm having the same problem. When I try to sign in via hbogo.com, the tab title at this url reads "Access rights validated", but nothing loads for a minute or so:
https://profile.hbogo.com/apps/profile/rest/samlService/authnRequest/ATT?serviceCode=HBO&platformCode=DESKTOP&deviceCode=DESKTOP&RelayState=http%3A%2F%2Fwww.hbogo.com%2F%23home%2Fvideo%26assetID%3DGOROSTGP42448%3FvideoMode%3DinfopagePreview%2F%26random%3D0.36009482527151704
Then I get "This webpage is not available" at:
https://loginprodx.att.net/FIM/sps/ATT-HBO/saml20/login
I'm also getting "The iFrame never responded with a successful login, or it did but we don't have an auth cookie" at:
http://uverseonline.att.net/tv/show/game-of-thrones#play=hbos___GOROSTGP42448
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qman29
Contributor
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1 Message
9 years ago
I am having this same problem, it does not even take me to the login page, just straight to the messege that says I am not an HBO subscriber
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jmcopeland
Contributor
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1 Message
9 years ago
I was having the same problem, but fixed it by signing in to my account at uverse.com and then going back to hbogo.com and signing in. I hope it works for you as well...
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6doublefive321
Tutor
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4 Messages
8 years ago
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hazboocom
Contributor
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2 Messages
8 years ago
Same here. I have the U450 package but cannot sign in to HBO GO or Cinnemax GO. Same as others here, I receive 'It appears that your AT&T U-verse subscription does not include HBO.'
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hazboocom
Contributor
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2 Messages
8 years ago
Haha - so I fixed it by going to att.com and logging OUT. Then log in to HBO GO.
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