AT&T related help: AT&T Internet support

BarbChubb's profile

1 Message

Wednesday, August 30th, 2023 2:13 AM

Have new Insignia Fire TV. Can't get it program channels from U-verse cable?

followed through all programming instructions and when I scan for channels it doesn't pick up any of the cable channels

Accepted Solution

Official Solution

Former Employee


22K Messages

6 months ago

It would not… scan for channels is if have an external antenna to pickup locals.

You have to have tv input set to the correct connection your Uverse receiver is connected to.

ACE - Expert


27.5K Messages

6 months ago

Do you have any U-verse TV equipment attached to the TV?

*Moving to UverseTV forum since this has nothing to do with Internet service.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.