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Sun, Oct 22, 2017 2:40 AM
Guide not giving any show information. Just states “Getting Information” on all channels. What is going on?
ACE - Expert
2 years ago
Reboot your dvr (pull plug for 15 secs.). If that doesn't fix it reboot your gateway (pull plug for 15 secs and let it fully reboot) then reboot the dvr again.
This is a public forum and I am a customer just like you. Click "Like" if you feel this post is helpful and "Accept as Solution" if it solves your problem.
When in doubt, reboot.
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Followed steps above and Still not working including info button
Thank you. I found a solution last night from another posting. It worked. Thanks again for your reply.
Go to Menu.
Go to Options.
Go to Restart
Confirm ok to start Restart.