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Learn how to Get the iPhone 12 Now!

Tutor

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2 Messages

Sun, Oct 22, 2017 2:40 AM

Guide is showing “No information Available.”

Guide not giving any show information. Just states “Getting Information” on all channels. What is going on?

Responses

Accepted Solution

Official Solution

_xyzzy_

Expert

 • 

15K Messages

3 years ago

Reboot your dvr (pull plug for 15 secs.).  If that doesn't fix it reboot your gateway (pull plug for 15 secs and let it fully reboot) then reboot the dvr again.

Accepted Solution

Official Solution

ACE - Expert

 • 

15.7K Messages

3 years ago

When in doubt, reboot.

I've reached that age where my brain went from "You probably shouldn't say that"

...to...

"What the heck, let's see what happens."

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Contributor

 • 

1 Message

3 years ago

Followed steps above and Still not working including info button

Tutor

 • 

2 Messages

3 years ago

Thank you. I found a solution last night from another posting. It worked. Thanks again for your reply. 

Go to Menu. 

Go to Options. 

Go to Restart

Click OK. 

Confirm ok to start Restart. 

 

 

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