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Cottontail's profile

Tutor

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2 Messages

Sun, Oct 22, 2017 2:40 AM

Guide is showing “No information Available.”

Guide not giving any show information. Just states “Getting Information” on all channels. What is going on?

Accepted Solution

Official Solution

_xyzzy_

Expert

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15K Messages

Il y a 5 y

Reboot your dvr (pull plug for 15 secs.).  If that doesn't fix it reboot your gateway (pull plug for 15 secs and let it fully reboot) then reboot the dvr again.

Accepted Solution

Official Solution

ACE - Expert

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22.3K Messages

Il y a 5 y

When in doubt, reboot.

Contributor

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1 Message

Il y a 5 y

Followed steps above and Still not working including info button

Tutor

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2 Messages

Il y a 5 y

Thank you. I found a solution last night from another posting. It worked. Thanks again for your reply. 

Go to Menu. 

Go to Options. 

Go to Restart

Click OK. 

Confirm ok to start Restart. 

 

 

New Member

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2 Messages

Il y a 7 m

No menu button available on my remote, but found settings, found restart.

All recordings came back as well.

Thanks

New Member

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2 Messages

Il y a 7 m

Also,

being 105 years old, would love to get the GRIT channel: old westerns.

Anyone able to find anywhere?

gr8sho

ACE - Professor

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3.6K Messages

Il y a 7 m

@gbrodska 

I’m with ya, bud.  The deal with a station like that OTA one is U-verse has never carried sub channels, so unlikely we’ll ever see it happen.  

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