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Sun, Jan 6, 2019 6:54 AM

Exceeds the rating limits

My kids want to watch the movie Spiderman and a message said: “Sorry this program exceeds the rating limits.”  Unlock to override..?  I have no lock and no parental control.  Anyone can help me...?


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140.1K Messages

2 years ago

Hi @LuisMercadoR!

We'd love to help you here! Have you tried refreshing your service? We suggest that you view this article to get Help with Basic TV issues.

You can also get tips on How to Troubleshoot your DVR/Receivers.

Hope this helps!

Yetty, AT&T Community Specialist.

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