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3 Messages

Sun, Jan 26, 2014 5:49 PM


Just switched to U-verse from ATT DSL and so far am somewhat satisfied.  My husband on the other hand, not so much.  On DSL he watched ESPN3 video with no issues.  Now that we have Uverse, when he tries to watch video, he gets the user not authorized error.  I have searched the internet for answers and tried all that i found.  I have tried also by logging into ESPN with my account and choosing the ATT uverse as the provider but I still get "user not authorized".  I do not have Uverse TV, I have DISH.  Can anyone help before I switch back to DSL?


Accepted Solution

Official Solution


ACE - Expert


17.8K Messages

7 years ago

The trip from AT&T DSL to AT&T U-verse Internet is one way.  There is no going back.


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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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