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van.putman's profile

Contributor

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2 Messages

Saturday, December 28th, 2013 10:26 PM

Error message:

Error message: U-verse TV cannot access photos or music on this computer. Verify that you have authorized U-verse TV to access this computer. How do I "authorize"?

Accepted Solution

Official Solution

New Member

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25.7K Messages

10 years ago

This support article should get you what you need to know: http://www.att.com/esupport/article.jsp?sid=KB401927&cv=803#fbid=euBkPSjxPr-

Contributor

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2 Messages

10 years ago

Thanks for the link and the solution suggestion.  Yes -- Over-all the solution was correct.  But for some reason the steps did not immediately nor seamlessly impliment on my machine.  I think it may have something to do with it being a 64 bit version of Windows 7 Pro, but I can't be certain.  Media Center was [off] by default which to me was counter-intuitive.  After messing with it considerably more, I did manage to get it working.  I appreciate your assistance in resolving my issue.  ☺

Community Support

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1.7K Messages

10 years ago

Hi van.putman,

 

I am glad you were able to get it up and running. If you do run into future issues, always feel free to try our Troubleshoot & Resolve Tool for additional assistance.

 

-David T

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