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Thu, Mar 29, 2018 10:43 PM

Error code 0

Update

There was an issue recently where our customers were seeing "error code 0." It is now resolved as of 12/31/2018. If the issue persists, follow the steps listed in the original solution below. If you still experience the trouble, chat with us.


Hello,

So on my main wired receiver I am receiving an error message about every 10 to 15 minutes apart.  The error code says

 

Press BACK to try again or Exit to cancel.

If the error happens again please try back in 30 minutes.

 

Error code: 0 - Failed to load resource

kx: Failed to load resource

ap9: No Stream.

 

I have tried every simplistic measure to try and fix it.  This includes restarting my modem(three times) having a line test run for my account, restarting my reciever (three times as well).  Can someone please help?

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