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4 Messages

Sat, Mar 28, 2020 10:26 AM

Dvr issue

I went on my tv today and the u verse on my tv was on but with some red static and no sound. I did restart it and unplugged everything and plugging back in. How can I fix it?

Responses

ACE - Expert

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14.2K Messages

2 months ago

Did you try a Whole House REboot?

Pull the power cord out the back of the DVR, STBs and gateway/modem.

Wait 30 secs.

Return power to gateway FIRST. Wait for all lights to come on.

Return power to DVR next. Allow it to become functional.

Return power to each STB individually.

You can also try some things suggested on the TROUBLESHOOT AND RESOLVE PAGE

**** I don't know what you want me to tell you. ****

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