jbames2020's profile

Contributor

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2 Messages

Wed, Aug 23, 2017 8:19 PM

Does the ATT Uverse TV STB require a internet connection?

Hi,

 

I have Uverse TV and using another provider's internet connection.  TV is working fine but some aspects of the guide and other areas do not work (spinning circle appears on the bottom right and nothing happens after a while).  So the question is whether the Uverse STB is required to connect to any kind of internet to get it all working ok?

 

thanks,

binoy

Constructive

Employee

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28.6K Messages

5年前

Im not sure how it is working at all, the set top box requires the at&t residential gateway to communicate with and turn the data stream into a viewable picture uverse internet is required. unless of course you have the uverse tv with the gateway and use a different internet provider for browsing etc.

Contributor

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2 Messages

5年前

Yep I have a gateway connected but no Uverse Internet.  My question is can I DVR programs, look at Trending programs in the Guide and other such details without Uverse internet? 

JefferMC

ACE - Expert

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29.3K Messages

5年前

All aspects of your TV service on the TV Receivers can work without AT&T Internet (guides, whole home DVR, etc.).  What will not work would be the U-verse Smartphone application, access to remote programming of your DVR via the Uverse.com website (or any other functionality of that website).

 

You should still be eligible to view streamed content from channels that you subscribe to in your U-verse TV package via any other Internet provider you may have, but I'm not sure how that authentication would work.  Normally it's either implicit via your IP address being a U-verse household or you use your U-verse Internet login (which you wouldn't have).

 

EDIT: I just realized some other applications and features do require an AT&T Internet connection: The music service especially.

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