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Tutor

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2 Messages

Thu, Jun 13, 2019 11:21 PM

cw not available

Why is the CW gone? I am ready to cancel my service over this

 

Responses

Brand User
ATTHelp

Community Support

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124.1K Messages

a year ago

Hello @Leatherart,

We understand your concern with the CW being gone. Don't worry we can see what's going on here.

Could you please provide us with your city and state?

Charles, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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2 Messages

a year ago

Hendersonville Tn

ACE - Expert

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14.5K Messages

a year ago

When you're in your 60s & people ask you to do something, you just say "No".  No reason.  No excuse.  No explanation.  I can't wait for my 70s.  I don't think I'll even answer.   -  Jerry Seinfeld

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

Community Support

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124.1K Messages

a year ago

Hi

@Leatherart,

 

We share your frustration since the channel owner has removed your station and won’t return it until they receive a substantial fee increase. We continue to ask the station owner to allow you to watch while we work this matter out privately, but we need its permission to bring your station back. -Jolie

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

a year ago

I am also from Hendersonville, Tn (odd), and I record only CW shows. If this isn't resolved I have no need of cable television. You already charge us a lot for the privilege of watching (the average person watches no more than 8 channels). Pay, reinstate, and forget it.

 

I am cancelling my cable on the 31st if I can't watch what I paid for when I signed up for your service.

Contributor

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1 Message

10 months ago

I'm ready to change Service also

Contributor

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1 Message

9 months ago

It has been months now with no CW or Fox and now we might be losing ABC as well. If ABC goes this Friday, I will be canceling.

Contributor

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1 Message

9 months ago

San Antonio, TX here and I don't have CW? I know they want more money but with how many people have to pay extra in order to receive this channel on your other formats, this is ridiculous. I can easily sign up for Hulu with live TV and have a better channel line up than you offer. 

 

Figure yourself out and give your customers what they want or you're going to start loosing a lot more money than what you'll spend to keep channels. 

Contributor

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1 Message

9 months ago

I am with you on this.  They already charge an arm and a leg for their service.  I have 100 channels i have no interest in.  Why not let US pick the 20 or 30 channels we want to watch.  Hope they cough up the money soon or I may get an antenna and watch stuff for free

New Member

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3 Messages

2 months ago

I just had AT&T TV installed and I was told I would get the CW Channel. Now I cannot find it. I am still within my 14 day buyers remorse period and I want to know if I have this channel hidden some where or if they lied to me. My zip code is 32225

ACE - Professor

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3.4K Messages

RPK -- This forum is for U-Verse, which installs of have been discontinued. I would suggest trying your post in the relevant forum. If you "had AT&T installed" you're not being accurate, as that equipment is mailed for a self-install.

But to be honest, I would fully research anything before diving in. When I had U-Verse installed in 2008, I knew what to expect before the installation appointment was made.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

baseballisback

Your assertion that I'm was not being accurate is incorrect. I picked up my ATT-TV equipment at the AT&T store. The tech who installed my internet installed the TV equipment on all four of my TVs. While at the ATT store setting up the appointments and picking up the equipment, I asked every question I could think of, including was the CW included in my package! Just to clarify!

ACE - Expert

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14.5K Messages

@RPK You might want to post in the ATT TV forum.

When you're in your 60s & people ask you to do something, you just say "No".  No reason.  No excuse.  No explanation.  I can't wait for my 70s.  I don't think I'll even answer.   -  Jerry Seinfeld

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

skeeterintexas, Since learning this forum is mostly about another ATT product, I have switched over to the ATT-Tv forum. However, there are other comments on this forum about ATT-TV. My response to baseballisback was necessary since baseballisback's voiced his/her incorrect assumption that the information I provided was inaccurate.

ACE - Professor

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3.4K Messages

This forum us for U-Verse which is a TV service similar to standard/traditional cable TV. U-Verse has been around since at least 2008.

ATT TV is a TV service which works via the internet. All equipment is mailed.

If people are referring to U-Verse, they're in the right place. If they're referring to ATT TV, there's another place.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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