18 Messages

Mon, Apr 6, 2020 1:16 AM

Cooking Channel 1456 Freezing Intermittently

Seeing the chanel freeze every few min on all tvs since yesterday. The Gateway has been reset and its’s still happening. All other channels working fine.


Brand User

New Member


119.7K Messages

2 months ago

We'd love to help you with your watch experience, @eyePhoneFan.

Are you experiencing this when watching Live TV or recording show?

Since other channels are working fine, the issues might be from the content provider.

We suggest that you view this article to get tips on how to troubleshoot your DVR/Receiver. Let us know if this works for you.

We're always here if you need anything else!

Yetty, AT&T Community Specialist

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