wdhicks30's profile

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Tuesday, November 13th, 2018 11:52 PM

Can't watch live TV, getting error DI0003

Whenever I try to watch live tv on my android device I get the error: "The content you are attempting to view is not available because you have travelled out of the local service area (DI0003). The problem is I'm at home and I still get this error. Reinstalling the app didn't fix the problem.

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Official Solution

Community Support

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229.6K Messages

5 years ago

Hi @wdhicks30,

 

Can you make sure that both the receiver and your device are connected to the same network? Also, are you able to log in on another device or laptop to see if it works? Let us know how it goes.

 

Dee, AT&T Community Specialist

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