Skip to main content
AT&T Community Forums

Contributor

 • 

1 Message

Wed, Oct 3, 2018 3:22 AM

Can't use my AT&T username and password on abc.com

When I go to abc.com it gives me an Error 400-2 saying it can't verify my provider.

When I push U-Verse on abc.com and put in my username and password, AT&T says "We are sorry, but you are not authorized to access this web site. Please verify you are authorized and re-enter your User ID and Password."  Can anyone help with how to troubleshoot? 

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

124K Messages

2 years ago

Hello @JZSMITH!

We'd love to help you here! Are you sure you're using the correct member ID to sign in? To be sure, please get your correct ID.

We also suggest that you try going through https://soc.att.com/2J9ntO1 and see if you can watch it that way.


Please feel free to view this article to get basic Troubleshooting steps to help with your App.

 

Let us know if you need anything else!


Yetty, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question