raptormoonx's profile



30 Messages

Sunday, July 24th, 2016 12:50 PM

Cannot stream Uverse Live on laptop.



I'm trying to watch programs on Uverse Live. When I click on a channel I get Error 3.8. After further investigation, I found out the error has to do with Silverlight and Java not being up-to-date. I have the following installed:


Java 8u101 (Build 1.8.0_101-b13) (which I installed this morning)

Silverlight 5.1.50428.0 (x64; July 14, 2016)


I've tried MS Edge, IE 11, Chrome 53.0.2785.21 dev-m (64-bit), Firefox 47.0.1, and Maxthon, all on Windows 10 Professional 64-bit. and am getting the same error on all of them. Not sure what else to do. Any help would be greatly appreciated. Thank you.

Community Support


229.9K Messages

8 years ago

Hi @raptormoonx,


We will need more details regarding your account and just sent you a private message via the community forums. Click here to reply back.



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