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ellenshartline's profile

Contributor

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2 Messages

Mon, Dec 3, 2018 1:47 AM

Cannot access any channels due to parental control, but I have no pin set

U-Verse TV: Every channel is blocked due to parental control, and it asks me to insert my pin. However, when I insert it, it tells me that "no pin has been set yet. Go to your settings menu to set one". So I click Options then Parental Controls, and I enter our preferred 4-digit pin, but it repeats the message about no pin being set and needing to go to the Settings menu to set one. This just started today, we never had this problem before. Also, when I click on Help in the menu, it says there is an Error. 

Contributor

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2 Messages

4年前

UPDATE: I reset the receiver and it began working again.

ACE - Expert

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23.1K Messages

4年前

When in doubt, reboot (reset).

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