Skip to main content
AT&T Community Forums
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

New Member


1 Message

Fri, Jun 26, 2020 12:55 PM

Audio/Video freezing and going out frequently all this week!

All week, I have been having issues with loss of signal, audio/video freezing, etc.  Most of the time, the signal is gone only 5-15 minutes, but earlier in the week it was out for lengthy stretches. The router is fine--never see any red lights,and my internet and land-line have NO associated issues.  AT&T has a problem yet again.  I pay over $200 per month for my TV, so I expect it to work properly.  They need to fix this!    



ACE - Professor


3.5K Messages

2 months ago

Call 800-288-2020 and ask for technical support.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question