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dlcondon's profile

1 Message

Monday, October 23rd, 2023 8:56 PM

AT&T Uverse Troubleshoot and Resolve Tool

The troubleshoot and resolve tool is located under Menu and then under Help.  It is a tool that allows for video and audio diagnostics.

When attempting to use it a long error message is displayed, and then it says to call support.

I have called support on this at least three time and get no kind of acceptable response.

Anyone have any information on this topic?

ACE - Professor

 • 

7.7K Messages

7 months ago

Unplug for 30 seconds and plug back in.

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