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Vance56160's profile

Contributor

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1 Message

Mon, Aug 27, 2018 1:58 PM

ATT Uverse Login Wont Work When Trying To Stream From Other Apps

My ATT login information will not work when trying to stream from apps like NBC Sports and ESPN. I know that I am entering the correct login email and password, but I keep getting a "user not authorized" error. Can someone please help me? I need to be able to watch my sports.

ATTHelp

Community Support

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171.7K Messages

3 y ago

Hello @Vance56160, let’s get this issue addressed.

Are you able to login to the website from a computer with no issues?

Also, how long ago did this issue start?

We have a wonderful troubleshooting post on apps, that may fix your issue.

Please let me know if this helped!

Mihai AT&T Community Specialist

Contributor

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1 Message

2 y ago

Well, this answer is close to useless. Give a Job Aid, step-by-step instructions, how to go to NBC TV and log on using U-verse credentials. I have the same issue @Vance56160 has. My U-verse credentials don't work as an NBCUniversal logon and there is not a U-verse option that I see. Are we all missing something?

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