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AT&T remotes not working
I have a Dynex TV and the three remotes that I have laying around don't work. They are 2 S10 S3 and 1 S30S1A. I can't seem to program them. They don't seem to work my TV at all. The other remote I have which is a S10 S3 works and it works my LG TV. I don't know what's wrong. I have followed the instructions exactly. Do I need a new ATT remote?
3 months ago
We can help you get your remotes to work with your television, gigi169!
Make sure that you're using our official setup tool to program your remotes.
If they still aren't working after following the steps in the setup tool, use the TS&R tool on your TV. This is the Troubleshoot & Resolve Tool; it can diagnose the problem with the remotes and help you find a resolution.
Another possible solution is to change the batteries. It's a common solution to most problems with remotes that's often overlooked!
If you still can't program the remotes, we'll likely have to send you new ones, in which case, we'll send you a Direct Message to get started.
Keep us posted!
Aminah, AT&T Community Specialist