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drbalda's profile

Contributor

 • 

2 Messages

Mon, Oct 6, 2014 4:21 AM

AMCtv.com - not authorized?

At amctv.com I get the following error:

 

"Unfortunately it appears as if your user account is not authorized to view this content. This could be due to the following reasons:
- This channel is not included in your paid TV subscription.
- Your subscription is for Internet only.
- Parental control settings may be blocking this content.
For further information, please contact your TV provider."

 

This just started a few months ago, I have had no troubles in the past logging in and watching shows. My subscription has not changed. Please advise!

mibrnsurg

Expert

 • 

20.4K Messages

7 y ago


@drbalda wrote:

At amctv.com I get the following error:

 

"Unfortunately it appears as if your user account is not authorized to view this content. This could be due to the following reasons:
- This channel is not included in your paid TV subscription.
- Your subscription is for Internet only.
- Parental control settings may be blocking this content.
For further information, please contact your TV provider."

 

This just started a few months ago, I have had no troubles in the past logging in and watching shows. My subscription has not changed. Please advise!


Do you have Uverse TV?  I just went and authorized w/no problem to view full episodes here in metro Detroit.  I have u200 and 12M internet. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

 • 

2 Messages

7 y ago

Yes. I have Att Uverse and I am wanting to watch on my laptop while I travel.

I have U200 in Dallas.

 

I login at amctv.com with my att uverse credentials, it checks it and it says I am logged in.

I got to play the episode and it is not working. It works on my home computer, but when I play on my laptop it gives me the msg that I previously posted.

 

Any insight would be great!

mibrnsurg

Expert

 • 

20.4K Messages

7 y ago

If you are traveling, many things are provided for in-home viewing only, that's why they won't play while you are traveling.  All part of the deal to see them online. 😉

 

Edit: Many are linked to your home IP address.

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Tutor

 • 

4 Messages

6 y ago

Im in my house and getting the same thing U450 package. I also attempted to activate USA, CNN, FXnow, and CNBC on my Apple TV. Im being told that my package does not include these channels. I think there is an issue with the AT&T activation server. I contacted AT&T and was told it would be resolved in 24 hours. That usuly means I have to call abd be on the phone for another few hours and still may not get my issue fixed.

 

Unfortunately it appears as if your user account is not authorized to view this content. This could be due to the following reasons:
  • This channel is not included in your paid TV subscription.
  • Your subscription is for Internet only.
  • Parental control settings may be blocking this content.
For further information, please contact your TV provider.
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