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Contributor

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1 Message

Thu, Sep 13, 2018 2:24 AM

Amber alerts stop my program, can I disable?

Just today I started receiving Amber alerts, & it freezes my program until I push the “exit to TV” button- it’s happening every hour! Is this malware? Can it be stopped, turned off? This is beyond annoying! (It doesn’t even list, the information, makes you go somewhere else which I am NOT doing)

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_xyzzy_

ACE - Expert

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15K Messages

2 years ago

The emergency alert system is a FCC requirement.  It cannot be suppressed and it's annoying because it's intended to be annoying to catch your attention.  Uverse cannot suppress it because they just deliver to you what is fed to them.  That's why it appears on recordings as well.  Just hit the exit as soon as it comes on if you are viewing live recordings.  If it's recorded, well, hit the mute button or fast forward past it.. 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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14.9K Messages

2 years ago

Was there an Amber Alert in your area?  If so, it sounds like the alert was doing what it was supposed to do.

When you're in your 60s & people ask you to do something, you just say "No".  No reason.  No excuse.  No explanation.  I can't wait for my 70s.  I don't think I'll even answer.   -  Jerry Seinfeld

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

2 years ago

Yeah, me too. Have not found a way to disable. Have had Uverse for over a year with only the EBS tests occasionally going on. Then suddenly these alerts which have been going on for hours. It is very early in the morning and still going on. I took note of the first one, now just an annoyance like an oversensitive car alarm that everyone ignores.

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