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Sun, Mar 6, 2016 1:13 AM
ACE - Expert
4 years ago
@Pointfdr wrote:A #3 in a green box keeps popping up while I watching DVR material.
Well now...that is a new one....could you take a photo and post it?
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I've now got a no. 1 in a green box. Not sure if it's a dvr or tv producing it. TV is samsung. What's other people's tv
Box stays on for around 30 seconds then disappears. Usually appears towards top right. Box is around 9 inch square 9 (tv is 60 inch). Just started a week ago with no equipment change. Not experiencing any other issues, all is normal when box disappears.
Same thing happening at my house. I get a number 2 on one TV and a number 4 on another TV. I'm guessing that Uverse numbers our TV's/boxes and that is maybe what the numbers correspond to? We have five total, but no one's noticed it happening on any of the other three; they are not used as often, though. We had our residential gateway replaced a little over a week ago, before this started happening. Coincidence, or anyone else have service performed right before the appearance of green boxes?
Where ARE these people when we need them?
I have been seeing the exact same thing on my tvs. I have four tvs and they each have their own receiver and the numbers range from 1-4. It started a little over a week ago. Haven't figured out how to stop it either.
@margoodall - I belive youre right about the cause, I do rememebr this from a while back, the issue was, I THINK, that it was stuck in pairing mode with the app, and the green box is an identifier for the RG