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joenatural1103
#1 Star!

New Member

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3 Messages

Saturday, July 25th, 2020 6:22 PM

Why is HBO Max not on Roku?

Why is HBO Max not on Roku???? It's been 2 months since launch. I stream everything through Roku. Please stop blocking your customers from service.

Questions

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Updated 

2 years ago

1K

5

Accepted Solution

Official Solution

ATTCommunityTeam

Moderator

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1.2K Messages

2 years ago

All,

HBO Max is now available on Amazon Fire TV and Amazon Fire tablet and Roku devices.

Just download HBO Max on your supported device, sign in through your TV, digital, or mobile provider, and start streaming.

Hope this helps,

The AT&T Community Team

0

Sackett

Tutor

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20 Messages

3 years ago

AT&T,

Will you provide a place we can sign up for notification when you will have the HBO Max app available for Roku and Fire TV?

Note: This comment was created from a merged conversation originally titled HBO Max available for Roku and Fire TV notification?

9

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skeeterintexas

ACE - Expert

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25K Messages

I'm sure that it will be announced publicly if and when it happens.

Shoutout to everyone who can remember their childhood phone number but can't remember the password they created yesterday.  You are my people.  😊

Award for Community Excellence 2022 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Like

3 years ago

rfrooney

New Member

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9 Messages

Once again ATT screws up (Edited due to community guidelines).

Like

3 years ago

0

rfrooney

New Member

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9 Messages

ATT... more disorganized than a Chinese fire drill

Like

3 years ago

0

Fuligin

New Member

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2 Messages

This is DISH all over again.

Like

3 years ago

0

rfrooney

New Member

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9 Messages

I'm holding my breath. ATT can (Edited per community guidelines) up a wet dream.

Like

3 years ago

0

QueenMama

Tutor

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13 Messages

3 years ago

No HBO streaming app on Roku (or Amazon) due to ATT's unwillingness to make a deal.

All of us who got a subscription as a "free perk" in exchange for signing up for cell service with ATT should receive refunds in the amount of $15 a month (the subscription price for HBO) until they can come to an agreement. W/O this "free perk", I might have gone with Verizon...

Maybe that will get them more motivated to make a deal. Don't forget, ATT owns HBO (through Warner....)

Note: This comment was created from a merged conversation originally titled Why won't ATT make a deal with Roku/Amazon for HBO Max?

8

Constructive

Former Employee

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31.4K Messages

so its all on at&t not amazon or roku? negotiations have been ongoing and the other 2 have been much more stubborn than at&t. they certainly arent going to refund you for a free service, they are supplying the free service its up to you to use a compatible device

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.

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3 years ago

0

skeeterintexas

ACE - Expert

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25K Messages

I am HOPEFUL that when HBOGo is no longer available on Roku (July 31), HBOMAX will be available to take its place.  *fingers crossed*

Shoutout to everyone who can remember their childhood phone number but can't remember the password they created yesterday.  You are my people.  😊

Award for Community Excellence 2022 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Like

3 years ago

QueenMama

Tutor

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13 Messages

I am hopeful, too, but that clock is ticking down pretty quick and all the media reports are that they are still far away from a deal.

Like

3 years ago

0

QueenMama

Tutor

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13 Messages

Also wonder why "Constructive" was marked an "Accepted Solution"??? Because he/she is an employee? Since I asked the question on the community board, shouldn't I decide if his/her response is an "accepted solution"? (cuz it's not)... so I UN-ACCEPTED it as a solution.

 

Like

3 years ago

0

Constructive

Former Employee

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31.4K Messages

It’s either marked accepted by other members (non employees as employees cannot mark accepted) or a bot that matches keywords to the original post. 

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.

Like

3 years ago

0

skeeterintexas

ACE - Expert

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25K Messages

3 years ago

Word on the street is that AT&T and Roku are working on a deal. 

 

I'm hoping that since HBO Go will disappear on July 31, HBO MAX will take it's place.

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king954

Visitor

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1 Message

3 years ago

I'm really annoyed at this.  AT&T should have been clear to me when I signed up for internet that it wasn't available on roku.  I only have roku so it's pretty worthless and I would have likely gone with spectrum at a lower price point.

 

If we have access to HBOMax why can't we also access HBOGo or Now on roku instead while they work out their issues?

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SouthernOaksStudio

New Member

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1 Message

3 years ago

I was so excited for HBO Max to launch because of Friends and The Big Bang Theory only to find out it isn't available on Roku. I gave it 2 months for them to make it available on Roku and canceled. Sure, it's available on Android and IPad, but who wants to sit in the evening and watch a phone or iPad? It's ridiculous. 

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deeintexas

New Member

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7 Messages

3 years ago

AT&T, Roku, HBO Max - either get your act together, or a lot of customers are going to leave AT&T. 

 

I signed up for the unlimited plan I am on partly because of being able to stream HBO free on my Roku.  I have no desire to watch movies on my phone or ipad or computer. 

 

Before accessing it on HBO Go, we were able to access it on HBO Now - if you can't come to an agreement with HBO Max, then work it out so we can access HBO Now again. 

 

I was told I was getting free HBO to stream on my Roku when I signed up.  Either work it out, or pay for my HBO through Amazon or Hulu or wherever - figure it out!

(edited)

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