HBO Max tile not available on Unlimited Elite plan
I switched from Verizon to AT&T in Nov 2021 and signed up for unlimited elite plan. I never got access to HBO Max and have patiently waited over 2 months calling AT&T customer service and digital assistance center 8 times. They are not able to fix the problem. They kept on telling me to call HBO Max and I did (3 times) and they said they can't give me subscription when AT&T hasn't given me subscription. When I log into my account on website or on my phone app, I don't see a "Activate HBO Max" tile. I have logged out logged in about 30 times by now. Still don't see "Activate HBO Max" tile. And under my account, it says I have Unlimited Elite plan and HBO is included. It's been over 2 months and I switched over from Verizon to AT&T for HBO Max and I still don't have it. This is a scam at this point. Anyone had any solution?