Getting an error when I log on to HBO Max on my phone
I keep getting an error while attempting to log on to HBO Max through the app on my phone, though I am able to log on and watch on the computer.
The error message is as follows:
Can't verify your subscription
The email address or password is incorrect. Please try again.
Service code: Hdb3b53a7-6f38-4dfd-a272-991b87924fed
I am unable to switch to a screen to verify my email or password. I have deleted and downloaded the app in an attempt to clear the error but that did not work.