New Member
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5 Messages
App icon not updated after upgrading to max - android tv
After upgrading to Max, the app's icon has not been updated and every time the app is opened, I'm prompted to update. After clicking on the update button, the app seems to know that it's been upgraded and functions normally. I'm happy that it works, but it's a major annoyance. Deleting and reinstalling does not solve the issue.
ATTHelp
Community Support
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221.4K Messages
4 months ago
Hello, @ColonelClarence, thank you for your response. We do understand the frustration that this may cause.
We would like to invite you to a private message so that we can authenticate your account and see what we can do to find a solution.
Look forward to speaking with you.
Holcy, AT&T Community Specialist
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ColonelClarence
New Member
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5 Messages
4 months ago
Sorry I'm seeing this so late. Could we chat tomorrow morning around 9am?
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ColonelClarence
New Member
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5 Messages
4 months ago
could we slip the chat to 10am?
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ColonelClarence
New Member
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5 Messages
4 months ago
Am currently free for a couple of hours - can we open a chat?
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ColonelClarence
New Member
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5 Messages
4 months ago
Why don't we try tomorrow morning at 0900. I tried the verification link given in the chat, but don't have an AT&T account and the id/password I use to login to MAX doesn't work.
TV is a Sony Bravia 4k VH2
Android TV Version 10
Security Patch Level: January 1, 2023
Kernel: 4.19.75
TV OS Build: BRAVIA_VH2_UC_user 10 QTG3.200305.006.S292
(edited)
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