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New Member

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2 Messages

Tue, Jun 30, 2020 10:25 PM

Unlimited Elite and HBO MAX access for each user

I have 4 phone lines on my Unlimited Elite account.  Can each user for each phone account have their own user ID to log in to HBO Max?  I would rather not provide my main account login to watch HBO Max as they would also have access to my account on AT&T.

Accepted Solution

Official Solution

ATTHelp

Community Support

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195.7K Messages

2 y前

Good morning @MoneyMobile,

 

Thank you for reaching out! You can setup different profiles within the streaming app. However, only one HBO MAX account is allowed per Unlimited Elite plan. 

 

Please reach back out if there's anything else we may assist you with!

 

 

 

KristinA, AT&T Community Specialist

Contributor

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2 Messages

Just so I have this correct. After setting up 2-step verification and security questions, and a security passcode, the only way to get this to work is to give out my username and password?

 

Can I have a separate password for HBO MAX?

New Member

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2 Messages

@ATTHelp I agree with @TWhittington. Account holders should be able to use their main account or setup an HBO MAX access account in their AT&T profile for accounts with multiple lines/phones. Can you make that happen?

ATTHelp

Community Support

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195.7K Messages

@MoneyMobile,

 

Currently, we are unable to add additional HBO MAX accounts to the wireless plans. If there's anything else we may assist you with, please let us know.

 

 

 

KristinA, AT&T Community Specialist

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sandblaster

ACE - Expert

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58.8K Messages

2 y前

I am pretty sure the answer is no. Only one HBO Max login per account.

New Member

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6 Messages

2 y前

Given hbomax is under umbrella of a phone company what do you expect ? - Good luck

New Member

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1 Message

2 y前

Well that’s absolutely ridiculous that each person that is literally paying for the highest unlimited plan that says it includes HBO max can’t get their own account. What if the HBO account was the only reason they went with the highest plan. They don’t even get access to the account unless the primary account holder gives them the password. (Edited per community guidelines). that’s so stupid. ATT DO BETTER. 

like I am about to open an account and be the primary holder. My sister, husband, father in law and brother in law will all be on the account. They will be paying for their own individual bill and live in their own houses and they don’t have access to the perks they paid for unless I give them access to my password. You literally advertise the unlimited your way plan which lets each individual phone choose the level of perks. This is no different than them choosing the lower plans and then me still giving them my HBO password without them having to pay for it.  

Also, what if 5+people on one of your phone accounts all chose the unlimited elite plan. Does HBO let that many people stream at once. If not then they aren’t getting what they paid for through you. 

(edited)

New Member

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1 Message

2 y前

Absolutely ridiculous. Att. What a joke. Allow for profiles. Families can’t watch and be on same account. Like episode 1 for me, 5 for my Dad of a show?! One account screws that up. 

New Member

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6 Messages

1 年前

(Edited per community guidelines) (Edited per community guidelines) likely. This is false advertising plain and simple.

(edited)

New Member

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9 Messages

1 年前

No you can have a separate login for your HBO Max I do 

New Member

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1 Message

1 年前

Yes! Each user on the Unlimited Elite plan can have their own HBO Max login.  As long as you have created an AT&T login for that user.  Just go to hbomax.com and sign in with provider and choose AT&T and enter the user credentials for each user.  I just did this and it works.

(edited)

New Member

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1 Message

9 m前

Clmsnskr: Could you please explain how you created an login for each user on your AT&T account?

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