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C

New Member

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3 Messages

Tue, Apr 27, 2021 1:07 PM

Number of simultaneous HBO streams

Hi,

Does anyone know how many simultaneous stream of HBO Max I am entitled to, under the Elite Unlimited plan, if I have 4 phones lines under my account? 

AT&T sales rep told me it is 4 since I have 4 phone lines. HBO tells me it is only 3.

Notice that one can install the app in as many devices as possible, but I am asking how many different devices can stream HBO at the same time.

Thanks!

Teacher

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13 Messages

1年前

HBO Max can only be streamed on 3 devices at the same time. You can have the same account under different devices, but only 3 can view at the same time.

New Member

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3 Messages

1年前

Thanks. If you are correct, the AT&T sales rep did not know what he was talking about... And it seems you only get 3 streams, irrespective of the number of phone lines you have...

ATTHelp

Community Support

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195.7K Messages

1年前

Great question, @Coffeelover!

 

Let's look into that for you. We want to advise that three is the limit of devices for simultaneously streaming HBO Max. 

 

We hope this info helps!

 

Lar, AT&T Community Specialist

New Member

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3 Messages

1年前

In summary, I am limited to 3 simultaneous streaming irrespective of the number of phone lines I have in my account.

Contributor

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5 Messages

6分前

I have the same. I'm paying for 5 lines who "all have HBO max" but sounds like it's actually one HBO max account that can do up to 3 streams? So why am I paying for the higher plan on those other 4 lines?

ACE - Professor

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6.2K Messages

6分前

@formerlyknownas 

I believe this person knows about AT&T cellphones. If the other lines need unlimited data, that could be part of the reason why you're paying for that plan.

HBO says those lines all get HBO Max, which is true. They never said anything about getting their own accounts, did they?

Gary L

ACE - Expert

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16.1K Messages

6分前

@danb123 I'm paying for 5 lines who "all have HBO max" but sounds like it's actually one HBO max account that can do up to 3 streams? So why am I paying for the higher plan on those other 4 lines?

You only need to pay for Elite on one line to get HBO Max. 

My other lines aren't paying for Elite for HBO Max, they're paying for it for higher priority data, and 40GB hotspot.  I'd give them access to the HBO Max regardless.

@baseballisback HBO says those lines all get HBO Max, which is true. They never said anything about getting their own accounts, did they?

No, they actually say something like one free HBO Max account per AT&T account.

(edited)

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