Just Like Everyone Else..."Expired" HBO Max Subscription through AT&T Message
It took almost a full year to get my subscription to work after signing up for AT&T wireless (12 months of paying for it without having access). I kept trying and kept getting responses that my plan (Unlimited Plus) didn't include it. I would give up and then get an email every couple months or so from AT&T stating that I wasn't using my included HBO Max subscription. Try again, sorry, not included. Give up. Another couple months, another email. Finally, one day it just let me log in.
Fast forward to today. Was actually watching a program on it when it froze, took me back to the home screen and got the "your subscription through AT&T has expired". Nothing has changed on my account. My account overview on AT&T shows I have a valid/active subscription. Chats with HBO say it's an AT&T problem. Cannot even connect to AT&T chat.
I've tried every fix I've came across in these forums, but, nothing works. Same as what a lot of people say...lets my log in and about 3 seconds later gives me the option to renew.
Has anyone figured out anything that actually works or are we just at the mercy of waiting for AT&T to figure out why their system is telling HBO we don't have active subscriptions (which it sounds like has been going on for awhile now)?