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Sat, Apr 24, 2021 10:29 PM

I have HBO max free for 3 months can't watch it???

I have HBO for 3 months I've set up all account and when I log into them it ask for payment why would I have to put in payment info if I have it free for 3 months??? Please help

Community Support


195.7K Messages

1 年前

Hey there @Allisonm21, we're happy to help!




 In order to log into your HBO Max, You must redeem your HBO Max benefit by signing into or the myAT&T app if you have not already done so. 



If you have Unlimited Elite, and subscribed to the service prior to May 27, 2020, or Unlimited Choice/Choice II, Unlimited Plus, Unlimited Choice Enhanced, or Unlimited Plus Enhanced, sign into HBO Max using your wireless user ID and password. You would receive your HBO benefit to replicate channels automatically when you log in using your wireless user ID and password.



Let us know if this helps. Feel free to reach out if you need further assistance.



VennessiaG, AT&T Community Specialist 


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