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Morg54812's profile

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Sun, Feb 20, 2022 10:42 PM

HBOMaX subscription

What happened to my Lifetime subscription with HBOMAX . Why does it say cannot verify my subscription 


Community Support


196.2K Messages


Hello @Morg54812, we understand your concerns with your HBO Max subscription and we want to help.


Just to confirm with you, are you inquiring about the "lifetime" app or a never ending subscription with HBO Max? Also, you'll need to inform us on what current AT&T plan is your subscription aligned with. This information will better help us understand your concerns and better assist with the errors you're receiving. 


If you're still getting a 'Can't verify your subscription' message, feel free to review more helpful HBO Max tips and information on how to fix this error. 


We look forward to helping and thanks for reaching out to the AT&T Community!


Lynn, AT&T Community Specialist

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