J

New Member

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1 Message

Tue, Aug 24, 2021 9:56 PM

HBO Max

I cannot watch HBO Max because I get a message saying I need to upgrade to the latest version. But I am not able to upgrade. Can you hslp me or should I cancel HBO Max from my programming because I am currently paying $14.99 per month for it.

shannon02

ACE - Expert

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23.2K Messages

1年前

HBO Max is a streaming service and has nothing to do with DTV sat service.  You may need to update you streaming device.  They also have their own forum.

(edited)

sandblaster

ACE - Expert

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58.7K Messages

1年前

Why can’t you upgrade? What streaming device do you use? Presuming your subscription is through Directv, even if you can’t stream, you still have access to the HBO satellite channels and on demand programming.

ACE - Professor

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6.2K Messages

1年前

I've moved your post out of DirecTV to HBO Max.

If you can't upgrade your app, that's an issue we really can't help you with. Can you take a photo of the error message?

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