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anos99's profile

New Member

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2 Messages

Mon, Feb 14, 2022 9:45 PM

Closed

hbo max plays (Edited per community guidelines) on 720p on mobile

My screen resolution is WQHD+ and hbo max will reportedly play the highest resolution available on my device. but when I watch Dune on Hbo and when I watch "the first 10 minutes of dune on Youtube", where the highest resolution available is 1080p, the Youtube version is pretty clearly better resolution. so like why? Dune is available on 4K UHD on hbo so I cant fathom why it wouldnt at least stream 1080p

ATTHelp

Community Support

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195.7K Messages

6分前

Hello anos99, let's look closer into your screen resolution inquiry when streaming.

 

Try confirming the video/streaming settings on the app and device. The device you're streaming from could affect the quality of the screen resolution.

 

Also, review the HBO Max help center  for troubleshooting tips when streaming through HBO Max.

 

Hopefully this information helps, and thank you for reaching out to the AT&T Community Forums.

 

Jeff, AT&T Community Specialist

ACE - Professor

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6.2K Messages

6分前

Thread closed to due to spamming.

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