Skip to main content
AT&T Community Forums
M

New Member

 • 

1 Message

Wed, Oct 28, 2020 11:32 PM

tv does not support content protection. Replace HDMI cable with component cables will allow you to view the pr

Help!!! I’m not techie at all. My TV keeps going in and out and displaying the error message “Your tv does not support this programs content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program” I literally have no idea what that means. I see similar issues and did make sure the TV is up to date on its firmware. But the second suggestion mentioned changing cables and I don’t know how to do that. Anyone?

 Thank you 😊 

Responses

Brand User
ATTHelp

Community Support

 • 

140.6K Messages

a month ago

Hey, @MAA9706. We'd be glad to help with this HDMI error.

 

Have you tried any troubleshooting steps so far? If not, we'd recommend trying these steps:

  • Connect the HDMI Cable to different HDMI inputs on the TV. After doing this you will need to change the input on the TV to match the new location.

  • If all HDMI inputs on the TV show the same message, try a different HDMI cable.

  • If the error message still hasn't gone away after that, try Restarting your Receiver.

Let us know if this helps!

 

Ramses, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question