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Tutor

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9 Messages

Thu, Jan 2, 2020 9:15 PM

Transponders at 99(ca) and 99(cb) low

Tried to tune into ESPNHD (206) and got a 771 error. I checked 101 and everything is in the mid 90s, but...

99(ca):

1-8 N/A N/A N/A N/A N/A N/A N/A N/A

9-16 28 53 29 56 0 53 0 47

17-24 0 51 0 46 0 45 0 45

25-32 N/A N/A N/A N/A N/A N/A N/A N/A

99(cb):

1-8 34 73 22 67 24 72 27 70

9-16 27 73 22 70 34 67 N/A N/A

17-24 N/A N/A N/A N/A N/A N/A N/A N/A

25-32 N/A N/A N/A N/A N/A N/A N/A N/A

Seems there was a conversation a couple months ago about a problem on DTVs end. Is this happening again, or do I have an equipment failure?

TIA

Responses

shannon02

ACE - Expert

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21.3K Messages

a year ago

You need to get the dish aligned, there are video on youtube if you want to try it yourself or call/chat with DTV for a tech call $99 covered if you have the protection plan.

(edited)

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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9 Messages

I've always installed my own dishes (3) and aligned them myself. I've had this one for about 10 years and when the wind would blow it out of alignment I'd readjust it. I found that if the 101 transponder was signaling in the 90s, the 99 transponders were in the same range. I suppose the dish could have become "unlevel", but It would seem if that were the case, the 101 would not be showing such high signal strengths.

shannon02

ACE - Expert

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21.3K Messages

The 101 sat is an SD signal with a wider beam, the HD 99,103 sats are on a narrower beams and are the first to go.

(edited)

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
wtfranklin

Mentor

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41 Messages

Thanks for the response. I re-aligned the dish while my wife watched the signal strength on the 99(ca). Got them in the mid to high 90s. The 103 fell in line also and the 101s are still in the 90s. Thanks again!

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