Skip to main content
AT&T Community Forums
Announcements
Learn how to Get the iPhone 12 Now!

Contributor

 • 

1 Message

Sat, Sep 21, 2019 5:47 PM

Tennis Channel

At&T/Directv why do you create packages so we have to pay more just to get one channel that we want?

i am speaking directly about The Tennis Channel. We pay extra to have it, but then we have to pay a sports fee as well to have the ESPN channels which Grand Slam finals are generally on, & then we also need a certain package to obtain the channels (on mine) 700-709 just to watch the beginnings of Grand Slams   On these ESPN channels we can’t even get a Tennis scoreboard!  All we get while watching Tennis is a scoreboard that has football,basketball, baseball but NO TENNIS SCOREBOARD! 
So we already pay extra several times & now we have to beg to keep it. I have been a customer since day 1 but, I too am getting a little frustrated @ the fact I miss certain shows that you claim is due to some other entity wanting to take these amenities away from us & I am getting tired of begging for something I am currently paying extra to have in order to keep it. A month or so ago it was our local channel- but I am drawing the line @ Tennis!

Take my Tennis & I will leave after many long  years with you!

Responses

Brand User
ATTHelp

Community Support

 • 

137.2K Messages

a year ago

Hello @Aloha2u2,

 

We're happy to address your concern.

 

We strive to provide great service with the channels you want while keeping our prices fair and reasonable. You can learn more about what we're doing to fight for you with this article on our website. We'd hate to lose your business after so many years and hope that you'll stick with us while we work to provide the channels you want at a price you'll be comfortable with.

 

Thank you for sharing your feedback and for choosing DirecTV.

 

Aminah, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question