Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.
B

New Member

 • 

1 Message

Wed, Jul 1, 2020 10:06 PM

Search function does not pull up programs

When I search for a program it says no programs for the filter.

Responses

Brand User
ATTHelp

Community Support

 • 

128K Messages

a month ago

Hi @bobsscgirl, we are delighted to help.

 

Just a few question so we can better assist you.

 

What are the models of each DirecTV box you have?

Do they each have the problem?

 

Which Program are you searching?

 

Are you connecting to your home internet? (WiFi, direct Ethernet,  coax, etc.)

 

At what point are you getting the error message?

Is this for On Demand content, or just certain channels?

 

What troubleshooting has already been tried?

 

We will await your response.

 

 

Lafayette, AT&T Community Specialist

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question