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1 Message

Tue, Aug 4, 2020 6:30 PM

Package

Hi, it's Robin (Edited to remove personal information). I was wondering when my TV package would be renewed.

Responses

shannon02

ACE - Expert

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20.9K Messages

2 months ago

Once your contract expires you are month to month there is no renewal.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Juniper

ACE - Expert

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22.8K Messages

2 months ago

@DreaminOfLABaby 

 

There is no "renewal" of packages. If you are referring to your service agreement, once it ends you are just month to month. That simply means that you can choose to call DirecTV and cancel without being charged an Early Cancellation Fee (ECF) once it is up.

 

To find out when your service agreement completes, you need to call DirecTV. This is just a public forum of other customers.

 

https://support.directv.com/contact

Customer Service

 

800.531.5000 | Pay Bill | Order Movies | Refresh Your Receivers General support daily, 8 a.m. – 12 a.m. ET

 

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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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