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New Member

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4 Messages

Sun, Jul 5, 2020 8:10 PM

On Demand buffering

On Demand constantly buffering, Using AT&T for internet

Responses

Brand User
ATTHelp

Community Support

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127.3K Messages

a month ago

Hi, @namloops, we're happy to help.

 

To fix the buffering with On Demand, try rebooting your router by unplugging it for about 30 seconds and plugging it back in. Then reset your DirecTV receiver. Let us know if you're still getting the buffering afterward.

 

We'll be awaiting your response.

 

Aminah, AT&T Community Specialist

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New Member

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4 Messages

Not using router, using Samsung phone as WIFI hot spot on my AT&T elite account.. I'm in a remote location, My speed test show 20Mb upload. 

I have no problem with Netflex or Amazon prime on my smart TV.

New Member

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4 Messages

Netflex and Amazon are through Hot Spot

shannon02

ACE - Expert

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20.4K Messages

a month ago

Amazon and Netflix tailor the resolution to fit your internet speed,  DTV sends it in the format it was made in. what is your tested download speed?

(edited)

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