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Sun, Oct 28, 2018 7:57 PM
NFL Sunday ticket is not working. When I go to the channel it asks me to purchase it.
2 years ago
Same thing is happening to me. Asking to purchase for 49.99. They need to fix fast, ready to cancel this crappy service
Well, to be honest. Watching the Lions. Maybe I should thank them?
I started having this issue about 25 minutes ago too! Can't watch an individual game without half the screen getting blocked. I cannot contact customer support by phone or chat!!!
Still waiting on chat
IT'S ASKING ME TO PAY $49.99 TO WATCH A GAME AND I'VE ALREADY PAID FOR THE STUPID THING!!
This is happening to me as well. Of course it happens in the 4th qtr. I am on hold with them now and will report back any solutions to the problem.
Us too. This is ridiculous!!!
I'm getting the same issue. Currently on hold with customer service. So bogus!
This is getting old all these glitches when it comes to the NFL ticket. What’s the issue? I can’t even get a hold of a representative
while watching denver vs kansas city on nfl sunday ticket screen suddenly is partially covered by "Purchase Options". pressing "Cancel" causes channel to change to previous channel. I have tried to cancel repeatedly and tried rebooting genie mini. still blocked. why is this happening and how to do i stop it?
This situation must be why the lines and chat are so busy. I had heard that this option was being looked at so people could purchase a package for a specific team. Just didn't think it would affect NFL Sunday Ticket that I am already paying for.
Same problem here!
Why can't i watch the game???? Message on the screen says continue to buy, record it later or cancel
Same here. Support phone just goes to a busy signal. Chat not functional. Ridiculous!
Already a subscribed NFL Ticket Customer and all channels are asking me to purchase the subscription for $49.99. We pay too much for this service to have this kind of thing happen.
How can we improve?
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