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Contributor

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1 Message

Sun, Oct 28, 2018 7:57 PM

NFL Sunday Ticket

NFL Sunday ticket is not working. When I go to the channel it asks me to purchase it. 

Responses

Teacher

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6 Messages

2 years ago

Looks like this is happening to lots of us.

Mentor

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9 Messages

2 years ago

I'm waiting for online chat to get to me. I will post anything I find out.

Tutor

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3 Messages

2 years ago

Same thing is happening to us... this is the second time. Leary of calling given last time we didn't have any tv for 24 hours after troubleshooting with the rep. This is crap!

Tutor

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1 Message

2 years ago

Same here. NFL ticket is not working and we’re being asked to pay for channels. What the heck are we paying for?

Mentor

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3 Messages

2 years ago

We already subscribe... and have for years. So why now in the middle of today’s games do we see Purchase Options pop up? If we hit cancel, it kicks us off the channel. All NFL games have the same issue.  We are being asked to purchase for $49.99.... we already subscribe!!!!! What the heck?? Been on hold to talk to tech support for over 25 min already, already done a re-boot, re-set, etc. 

Afraid to hit purchase and be stuck for $50 over the enormous amount we already pay.

Tutor

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1 Message

2 years ago

Me too. Cmon directv. Not good enough. Paying plenty for a service I can’t use. 

Contributor

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1 Message

2 years ago

I’m watching the chiefs broncos game on ST. Game went to commercial so I switched to the RZ channel. When I switched back, half the screen is covered with a message giving me purchase options (continue to buy, record for later or cancel)

 

what gives?

Tutor

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3 Messages

2 years ago

Great! Thank you!

Tutor

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1 Message

2 years ago

I have already purchased Sunday Ticket however when I am trying to watch my game I am getting the “sorry, this purchase exceeds the spending limit you set” then I hit unlock and it tries to get me to purchase it for 50 bucks.... um no. Tried calling tech support but got a busy tone when transferred after the IVR was no help of course. I can see the game but that pop up is blocking the score and time left. Annoying.

Teacher

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6 Messages

2 years ago

Up.  Tons of us like this apparently.  

Mentor

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9 Messages

2 years ago

I'm lucky my team is on local today!

 

Contributor

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1 Message

2 years ago

Same here! It was working this morning and now it's saying we have to purchase for $49! I've tried to contact customer service and I've been hung up on/disconnected 6 times! Anyone gotten through?

Tutor

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1 Message

2 years ago

So I am sure AT&T will give us a partial credit for our Sunday Ticket with this issue.  Right? 😳

Contributor

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1 Message

2 years ago

Same here. Attemped to call, automated voice says "Our records don't show you currently subscribe to Sunday Ticket.  Would you like further information?".  When I pushed 2 to speak with an agent, it hung up on me. 

Contributor

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1 Message

2 years ago

Watching NFL Sunday ticket, now all of a sudden it is displaying the Purchase Options display. I can see the game however the banner that says continue to buy, record for later is displaying. My bill is current, in fact I have a $67.00 credit on my account. So what’s the deal? 

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