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textv

Mentor

 • 

41 Messages

Sat, Sep 19, 2020 1:46 PM

My Teams and Sports Searches Have Vanished

The ability to search upcoming games involving a specified set of teams is gone. Ability to search all MLB, CFB, etc is gone. I don’t get it. Another downgrade from AT&T. 

Responses

Brand User
ATTHelp

Community Support

 • 

136.3K Messages

a month ago

We're happy to help, @textv.

 

Resetting your receiver may help restore the ability to search for upcoming games. Give it a try and let us know if it helped or not.

 

Aminah, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
textv

Mentor

 • 

41 Messages

23 days ago

The My Teams and sports search function were moved to discover.  I'm not sure why anybody would ever look there for this but another forum post directed me there.  Moving functions like this just frustrates users.  It doesn't make anything better in any way period.  This is a classic example of a solution in search of a problem.  AT&T continues the slow steady destruction of the DirecTV user experience

Brand User
ATTHelp

Community Support

 • 

136.3K Messages

23 days ago

Hello @textv,

We are glad to hear you were able to find the feature, though I understand your frustrations.

 

I will take your concerns to the appropriate department when it comes to moving our customers’ favorite functions without much notice.

 

We thank you for bringing this to our attention @textv, please let us know if we can be of any further assistance.

 

 

@KaneB, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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