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Contributor

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2 Messages

Wed, Jan 15, 2020 1:14 AM

Mini Genie has black screen

My mini genie, which I have reset twice, has a black screen. I can view the guide and DVR shows but no regular tv.

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Brand User
ATTHelp

Administrator

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108.6K Messages

a month ago

Hello @bobbiejeanr,

We understand that you're having trouble with black screen on your Genie Mini. Don't worry, we can help with that.

Is this the only receiver that's experiences the black screen?

Look at this forums thread that has a solution that could work for you.  Please try doing so. If that doesn't work for you please let us know.

Charles, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.