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Thu, Jan 9, 2020 9:39 PM

Marquee

Chicago Cubs Marquee Sports Network starts on or about February 22nd. Directv announced in November that it would carry it. Could you tell me how I can sign up and what the price will be? Thanks

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Community Support

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2.4K Messages

3 months ago

Marquee Sports is an Regional Sports Network (RSN) available on the Choice package and above. View what RSNs are available in your area.

Marquee Sports is not available on the Sports Pack or a la carte.

Out-of-market customers can access live game broadcasts with MLB EXTRA INNINGS sports subscription. Blackout restrictions apply.

David, AT&T Community Specialist

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Juniper

ACE - Expert

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20.4K Messages

@ATTHelpForums

Pardon David, some clarification please.

The Sports Pack, containing over 35 regional and specialty sport channels, has included your RSNs as well. So if you are in Family or Select it has been a cheaper way to get your in-market RSNs without having to go all the way up to Choice.

So is Marquee not in the Sports Pack at all, or does it follow the normal rules that you cannot get professional games if out-of-market?

This would help clarify for those that are in Family or Select (or even Entertainment) if raising to Choice is the only option or not.

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Community Support

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2.4K Messages

@Juniper - As of right now, it's not included in the Sports Pack. The only option is to have the Choice package or above to get the channel on DIRECTV.

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Juniper

ACE - Expert

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20.4K Messages

Hmm, that is unique. But it is a new channel so perhaps one day it will have the options like other RSNs.

Thanks for clarifying.

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New Member

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1 Message

@ATTHelpForums I hate to be dense but if you have the Choice or Premier package as well as the Sports Pack, but are out of the Cubs market, will you get Marquee? I understand I will get the actual games out of market when the season starts through Extra Innings. I am just wondering if we will get Marquee like we get Comcast Sports Chicago. Thanks

Juniper

ACE - Expert

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20.4K Messages

@rwq

Choice or above (Xtra, Ultimate, Premier) you get your in-market RSNs.

The Sports Pack (included in Premier provides over 35 RSN and specialty sport networks. However, out-of-market games are still blacked out.

At this time Marquee is not part of the Sports pack so those in Family, Select, or Entertainment will still need to raise to Choice if that is an in-market RSN.

Even if Marquee is added to Sports Pack later, you will not get the games if you are out-of-market.

The MLB Extra Innings are how you get out-of-market games. It does not provide you RSNs.

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Voyager

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4 Messages

8 months ago

I understand you guys have to play your little games and negotiate, negotiate, negotiate to death with the various networks. As a longtime customer, I understand that to be a way of DirectTV life.

 

But let's just get this out there far ahead time while you play the negotiation game. If either the Marquee Network or NBC Sports Chicago is not available going into 2020, this will be one longtime customer who will be done with DirectTV. It simply won't even be a discussion. And you know I won't be the only one in the large-market Chicago area.

 

I just want AT&T's monitors and algorithms (and hopefully management) to know that.

 

Here's hoping each of us can find a happy place in 2020.

Note: This comment was created from a merged conversation originally titled Marquee Sports Network and NBC Sports Chicago
litzdog911

ACE - Sage

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53.2K Messages

The sad fact is that all TV providers go through this, so switching providers is not a cure.

 

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New Member

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7 Messages

5 months ago

Wii Direct TV being carrying the Chicago Cubs network for all customers. Or will it be an extra charge???

Note: This comment was created from a merged conversation originally titled Marquee Network
Juniper

ACE - Expert

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20.4K Messages

The Marquee Network is a Regional Sports Network (RSN). Recent news reports show that AT&T got an agreement to carry the network on their TV platforms including DirecTV.

If you are in the Cub's network you watch on the RSN. Must be in Choice or above to get your RSNs, or add on the optional Sports Pack if below Choice.

If out-of-market for the Cubs, then you use the MLB Extra Innings as normal as the RSNs only allow professional games for in-market viewers.

Will expect to update when the channel launches: www.directv.com/rsn

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New Member

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2 Messages

can we get the Cubs games in South Bend if AT & T is cable & internet provider?

Juniper

ACE - Expert

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20.4K Messages

@phan(Edited per community guidelines)

Your internet provider has nothing to do with what TV channels you receive.

This is DirecTV, not cable (or AT&T's hardline U-Verse TV). You can check www.directv.com/rsn to see what Regional Sport Networks and specific professional teams are in-market.

If you have the Choice package or higher you get your RSNs. But if the cubs are out-of-market, then you would need to subscribe to the MLB Extra Innings instead.

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Juniper

ACE - Expert

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20.4K Messages

5 months ago

That would be a Regional Sports Network (RSN). If you are in Choice or above, you get the RSNs that are in-market.

If you are below Choice, the alternative would be adding the Sports Pack ($13.99 or slightly less if you have any of the 4 movie packs) which includes over 35 RSN and specialty sport channels.

If you are out-of-market, though you can get the Sports Pack, professional games would be blacked out that are not in-market. For that you would need the corresponding seasonal sport subscription instead such as the MLB Extra Innings.

To see what RSNs and specific teams are in-market: www.directv.com/rsn (probably not fully updated for the new RSN just yet so may need to check closer to launch).

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New Member

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2 Messages

4 months ago

I see that DirecTv will be carrying the new Cubs Marquee channel. When will we receive information on this? Wondering on the monthly cost and what # the channel will be.

Note: This comment was created from a merged conversation originally titled Cubs Marquee channel
Juniper

ACE - Expert

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20.4K Messages

When a new channel becomes available, the information is usually not provided until the channel is being provided by DirecTV. Perhaps within 24 hours of launch, but basically no sooner than that. I assume this is to prevent issues if there are any last minute changes before it is officially offered.

The channel is a Regional Sports Network (RSN), so expected only available in Choice and above if you are in the channel's viewing market. If out of market, you could get the Sports Pack, but that is for other events and college sports but not professional games. If out of market you would need the MLB Extra Innings for the Cub's in-season games.

Once the info is updated, you should be able to verify if it is in-market or not: www.directv.com/rsn

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Tutor

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6 Messages

If you are out of market, you will be blacked out of all of the Cubs' games on Marquee Sports Network?

mdram4x4

ACE - Master

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9K Messages

most likely, thats how RSN's work


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Juniper

ACE - Expert

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20.4K Messages

@alpotam

Correct. When it comes to Regional Sport Networks (RSN), the keyword is "Regional". So if you are outside the Cub's region/market, you can only watch their games in-season with the MLB Extra Innings.

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New Member

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2 Messages

3 months ago

Is this network available outside the Chicago area? I am getting conflicting answers and I subscribed to the Sports Pack with the assumption I could.

I would appreciate a yes or no answer and if yes when will I be able to watch it as it is currently showing an error code of 721. Which it has been since the networks launch. If no, then I need to decide whether to retain the Sports Pack.

Note: This comment was created from a merged conversation originally titled Marquee Network(664)
Brand User
ATTHelp

New Member

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121.1K Messages

Happy to address your question, @jdrive67.

 

According to the list of channels that are included in the Sports Pack on our website, the Marquee Network is not available. That would be why you're getting the error code.

 

We hope this clears things up for you. If you have any other questions, we'll be here.

 

Aminah, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
mdram4x4

ACE - Master

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9K Messages

its an rsn, even if you could get it, games would be blacked out.

you would need the mlb pack to see games


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New Member

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2 Messages

3 months ago

The new Cubs Marquee App needs a DirecTv login but directv is not yet available. COME ON DIRECTV!! The network went live 32 hours ago and you should have been ready when it went live like other providers were.. first YOUR app (Edited per community guidelines) and now you're making me miss my Cubs!
Note: This comment was created from a merged conversation originally titled Marquee app
Juniper

ACE - Expert

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20.4K Messages

There have been issues with DirecTV logging into some of those specific apps as reported in the forums. So possibly that is delaying a login added for the Marquee app. And then there is the possibility that the agreement with DirecTV doesn't allow login to that specific app (unlikely, but possible).

Anyway we are not making you miss anything as this is a public forum of other customers. This is not DirecTV support.

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Contributor

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4 Messages

3 months ago

Was confirmed to be able to get the Marquee Network, but we are again on Day 3 of not getting it and no real communication about anything. Been a loyal customer for almost 10 years and have usually had great experiences. This hasn't been one. Just wondering on any updates on if this problem is actually being looked at and addressed.

Note: This comment was created from a merged conversation originally titled Marquee Network Outage
Brand User
ATTHelp

New Member

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121.1K Messages

We happy to address your concern, @Scoop316.

 

At this time, only customers that are in the Cubs market area whose DirecTV accounts were converted after the AT&T merger are able to view the Marquee Network. If you are in the Cubs market area and are still unable to view the channel, please let us know.

 

Aminah, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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6 Messages

Ditto - been down - other friends are, too - in various areas. Just not working.

Contributor

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5 Messages

Same problem for me. I even changed from Choice Extra Classic (a grandfathered package) to the EXTRA package after I was told during a Chat that Marquee Sports would be part of the Sports Extra Package (with out-of-market channnels like NBC Sports Chicago and all the Fox Sports channels) but I am still getting only the 721 Error message. NO wonder everyone at the Cubs Convention booed Rickettes about his Marquee Sports Network. No one outside of Chiago can apparently watch it. So uch for it being part of MLB Extra Innings. If that is the case, I will dump MLB Extra Innings in a heart beat.

Juniper

ACE - Expert

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20.4K Messages

@mmartino

RSNs are NOT part of the MLB Extra innings. One gets you in-market teams, the other out-of-market. The Sports Pack (no "extra" in the name) doesn't override this.

It is a Regional Sport Network (RSN). If you are in-market then in Choice or above you get your in-market RSNs. Since it is a new channel, an expired package like Choice Xtra Classic would probably not receive it. And since Cloo, Chiller, and SoapNet all shutdown, plus Boomerang is now in more packages, that old package wouldn't be a good fit for most people anymore.

The only way to get out-of-market professional games is with the MLB Extra Innings. That is how it works for all professional sports carried. If out-of-market you watch on the seasonal package, but in-market you watch on the RSN (or local channels).

Sports Pack though includes over 35 RSN and specialty sport channels, will not get you out-of-market professional games. It is primarily for college sports, or other regional events. If in the bottom two packages (Family and Select) it is much cheaper to add the Sports Pack (as it includes your in-market RSNs as well) than raising your package to Choice.

Check www.directv.com/rsn to verify what is in-market. However as mentioned above, there is a technical issue right now providing the channel to all those who are supposed to have it.

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Contributor

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5 Messages

Juniper: Thanks for telling me something I already know. I know professional sports can only be watched out-of-market via one of the packages like MLB Extra Innings. My point is that the Sports Pack gives me numerous Fox Sports and NBC Sports channels that are out of my "Regional" area and I can watch everything on those channels except the blackout of professional sports. I am disappointed that Marquee Sports Network is not part of the Sports Pack thus I, along with everyone else outside of the Chicao area, will miss all the great shows Marquee Sports will have and I am concerned that Cub games on Marquee will not be part of MLB Extra Innings. No one up the chain in the DirecTV/AT&T business community has told any of us anything as to why Marquee is not available on the Sport Pack. That is weak.

Juniper

ACE - Expert

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20.4K Messages

@mmartino

No need to be sarcastic. I wasn't intending to tell you something you already know. I was clarifying the information in case there was a misunderstanding. Bottom line they have an issue right now so some people in-market are not receiving the channel as they should.

If you are below Choice, and you are in-market, then you should get the channel with the Sports Pack. It is a technical issue apparently dealing with if the account has been converted or not since the acquisition of DirecTV by AT&T. Hopefully they resolve it soon.

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mdram4x4

ACE - Master

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9K Messages

maybe marqee wanted too much money to be in the sports pack


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New Member

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5 Messages

3 months ago

I subscribe to all the RSN's,but don't get Marquee Network,ch 664. Their website says it's available on Directv. How can I get the channel?

Note: This comment was created from a merged conversation originally titled Programming
Juniper

ACE - Expert

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20.4K Messages

RSNs are market based. If you are in Choice or above you get your RSNs.

If you subscribe to the Sports Pack you get the out-of-market RSNs, but professional games are blacked out. So you would instead need the MLB Extra Innings to watch on those channels instead. Note* though the Sports Pack is a cheaper option to get your in-market RSNs when in Family or Select, instead of raising to Choice.

To check what is in-market: www.directv.com/rsn

If you have a favorites list setup you have to go in and check the channel. DirecTV does not modify your favorites list.

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New Member

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5 Messages

I have the SportsPack,plus the Premiere package,but can't get Marquee,ch 664. It's the only RSN blocked. Can I subscribe from the 96816 zip code?

Juniper

ACE - Expert

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20.4K Messages

The Premier package includes all premium packs (including Sports Pack). But it does not override blackouts. Hawaii is absolutely out of market for that RSN. Though you should get the channel, it would only allow college sports and some other regional events. Professional sports will always be blacked out.

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gcotton69

Mentor

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79 Messages

3 months ago

Is this channel a Chicago-Area only channel or, as I was thinking, it is a national rollout?? It still has yet to show up in my guide here in Central Ohio. Thanks for any help with this..

Note: This comment was created from a merged conversation originally titled Marquee Sports Network

ACE - Professor

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3.4K Messages

Not that it would matter too much, due to blackouts, but that is an interesting question.
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gcotton69

Mentor

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79 Messages

I sent Marquee a tweet asking this exact question and have not heard any reply.....and it's been 3 days...

dwinth

ACE - Professor

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2.3K Messages

This part of this Chicago Tribune article from February 22, 2020, should answer the question.

https://www.chicagotribune.com/sports/cubs/ct-cb-chicago-cubs-marquee-sports-network-guide-20200223-6o7ufgk3yngmjnpvatqmmel5ca-story.html

"What if I live outside the Cubs’ huge MLB-designated market area?

Forget about Marquee. You might at some point be able to access its non-game programming, but for now you’ll continue to get your Cubs games via subscriptions to MLB.TV."

Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.
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bill4002

Scholar

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278 Messages

When you subscribe to the HD tier you get a lot of regional sport networks that are out of market, while you can't watch live pro sports on them, you can watch pre game shows and post game shows. However, not all RSNs are carried on the preimum tier, for example MSG is not available out of market and it looks like Marquee will not carried outside of market, and won't be available to out of market subscribers on the HD premium tier.

New Member

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4 Messages

3 months ago

This is SO irritating. I live in Denver, pay for MLB Extra Innings and get a 721 error message for the Cubs games I record. I have the package above Choice. Will this be fixed (as I was told by a phone rep more than a week ago) or do I need to cancel my DirecTV & switch providers?
Note: This comment was created from a merged conversation originally titled Not Teceiving Marquee Network. Getting Mixed Answers From Customer Service s
Juniper

ACE - Expert

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20.4K Messages

Marquee is a Regional Sport Network (RSN). Only viewable by those in the correct region.

Denver Colorado is out-of-market, so you will never watch the Cubs on that channel.

The MLB Extra Innings allows you to watch out-of-market games during the season only. It does not include pre-season games and certainly does not give you RSNs.

Changing providers will not help. The markets are set by the teams and MLB. So changing providers doesn't change where you live.

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New Member

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4 Messages

Thank you Juniper. I was getting so many different answers from directv customer service. I was told "We've gotten many calls about this." If they could have been as succinct as you, it would have saved me some anxiety about not watching my fav team this season. They seemed more confused than me. So long as I can watch my Cubs games w/Chicago broadcasters, during the regular season, that's great. Hoping I don't miss Opening Day. Thank you again. Fingers crossed.
Juniper

ACE - Expert

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20.4K Messages

Part of the issue is that www.directv.com/rsn has not updated to reflect the new RSN information. So I believe too many agents are making assumption, when it simply works like any other RSN.

MLB Extra Innings will give you the games during the regular season, but there may not be a guarantee on which broadcaster you get. It is possible that the Cub's broadcaster might only be on their RSN (possibly on a per game basis), so good luck.

And remember MLB weekend games have special restrictions.

Fox has certain rights for afternoon MLB games on Saturdays, and ESPN has the same rights for night games on Sundays.

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New Member

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2 Messages

3 months ago

I have the MLB package and since the Marquee channel has sucked up all the Cubs games, I have not been able to see the games. When will we get this channel in zip code 62056? I have been a customer for a long time and need answers before I switch companys.

Note: This comment was created from a merged conversation originally titled Marquee channel
shannon02

ACE - Expert

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20K Messages

Marquee channel is an RSN so only if you are in the Cubs RSN will you get it. MLB only starts broadcasting when the season starts.

Doesn't matter what provider you have if you are not in the RSN you don't get it.

https://www.directv.com/DTVAPP/global/functionalPageIF.jsp?assetId=cms_sports_lookup

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New Member

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7 Messages

I do not think your answer is correct. Marquee is not a RSN in the sense that it is not offered in the Sports Pack which provides all the Regional Sports channels, even those outside of your region. Marquee is more like the BigTen and Longhorn networks where it is part of an overall DirecTV package. I have been told numerous times that if you have Choice package and above Marquee is part of the package. Unfortunately after multiple calls to DirecTV I still don't get the channel here in Texas. From what I can tell so far you only get Marquee if you are in the greater Chicagoland area.

New Member

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2 Messages

3 months ago

Why isn’t there a Directv login for the Marquee Sports app. Directv was one of the first providers to reach an agreement and there is still no sign on to stream on the app. I sure hope this is resolved by the regular season.

Note: This comment was created from a merged conversation originally titled MarqueeSports App

New Member

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3 Messages

2 months ago

can I log into the Marquee app with Uverse log in? The only two I see are direct tv and att tv and the uverse credentials won’t work for either.

Juniper

ACE - Expert

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20.4K Messages

@Crow1307

Those apps have you log in with a specific provider. U-Verse, DirecTV, and AT&T TV NOW are 3 different providers owned by DirecTV so of course their logins are not interchangeable.

I would suggest posting in the U-Verse forum (this is the DirecTV section) so that any more specific information is related to your exact service.

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