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New Member

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2 Messages

Thu, Aug 6, 2020 1:10 AM

I need to order a new remote for my main direct box

Remote play and pause button not working

Responses

New Member

 • 

2 Messages

2 months ago

Play and pause button not working 

nabukl

ACE - Professor

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3.7K Messages

2 months ago

This isn't customer service no one here can order a remote.

Call DirecTV 

1-800-531-5000


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Juniper

ACE - Expert

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22.9K Messages

2 months ago

@Achunn 

 

So call DirecTV and order one like you would any other company. Or you can try an online retailer that gets them in bulk as might be cheaper (through DirecTV is $15).

 

This is just a public forum, so telling us you need a new remote will not get you one.

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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