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Mentor

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2 Messages

Tue, Jul 16, 2019 8:39 PM

How long will it take for us to have our local CBS TV channels back?

How long will it take for us to have our local CBS TV channels back? It has been much too long without them.

Responses

Accepted Solution

Official Solution

Community Support

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2.4K Messages

8 months ago

CBS Corporation and AT&T have entered into a new multi-year content carriage agreement to provide CBS-owned local broadcast stations and national channels CBS Sports Network and Smithsonian Channel  to customers of AT&T’s video platforms across the country.

 

-AT&T Community Specialist

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Teacher

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1 Message

3 years ago

I pay AT&T more than $200 every month for the past 4 years or more and now you remove three stations that my husband and I watch regularly.  This is TOTALLY UNACCEPTABLE!!!!!!  If this contarct dispute is not resolved within the next 24 hours, I will switch back to Comcast.

Tutor

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1 Message

3 years ago

ATT cut us off from watching our football games on New Years day = This is deporable! They could have waited one more day to do the dirty work!  CBS is one of our favorite channels and you got greedy and distroyed it!  Consequently we will be changing to a another provider!  Totally disgusted!

penpen22@bellsouth.net

Teacher

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1 Message

3 years ago

We live in Northern FL and our CBS station is no longer available (WJAX). We regularly watch this station and want to continue watching! Please finish the negotiations and get it back on ASAP, the season is starting and we are missing new episodes of our shows. Please don't use the excuse it is to help us. We all know for both AT&T as well as CBS it is all about the $ and not the consumer. I'm still paying my bill and not receiving the products I'm paying for.
111jay111

Teacher

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19 Messages

3 years ago

I totally agree with you, I think ATT will work this out but will lose many accounts if it takes much longer.

Contributor

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2 Messages

9 months ago

Why doesnt Directv OR AT&T get rid of some of the channels where they are selling us something ? God knows we have an abundance of them !  This is absolutely ridiculous . The same as their insurance for ALL your electronics. I paid those premiums for a while, years actually. Then my living room tv started to have issues but it was not happening constantly. I waited to call them about 4 months Well when I did call I was told if the problems were not happening when a tv repairman came out that I would have to wait 90 days before they would send another repairman to look at it. I cancelled the insurance ! NOW I am considering cancelling Directv. I mean really who needs the aggravation when you can have a firestick & Hulu or Amazon? And after this crap with 2 of my most watched channels & the Video On Demand NOT working properly for months WHY ? keep Directv?? Does anyone agree?

litzdog911

ACE - Sage

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53K Messages

9 months ago

Here we go again ☹

 

Realize that the corporation that owns the stations pulled your channel, not DirecTV. This is an all too common negotiating tactic used by these corporations to extort more money from TV service providers.  None are immune, so even switching providers won't help.

 

You will need to use an off-air antenna until they allow DirecTV to provide them again. If you can receive the station with an off-air antenna, this is a good time to request DirecTV’s Local Channel Connector (if you have HR44/HR54). It’s free. And some folks are getting a credit on their account, too. Call DirecTV …. 1 800 531 5000 

 

You'll also want to contact the corporation that owns these stations. Request that they allow DirecTV to continue carrying them while negotiations continue. And ask them why providers like Dish, DirecTV and Comcast must pay them anything when they get to use our public airwaves for FREE?!?  After all, these service providers increase their overall viewership and advertising revenue.  They're shooting themselves in the foot!

 

The FCC and Congress could easily fix this. Just allow service providers to deliver an out-of-area station when local stations get greedy. But I fear that the broadcast TV lobby is too powerful to ever let that happen.

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

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1 Message

9 months ago

What the heck is going on with the CBS local channels. You better figure something out soon or you will loose a lot of business. Stop placing blame and FIX IT!!!!!! I will not be staying with your service without this channel which is part of what I am paying for. Our local is WTAJ in pennsylvania.

litzdog911

ACE - Sage

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53K Messages

9 months ago


@CBSCBSCBS wrote:

What the heck is going on with the CBS local channels. You better figure something out soon or you will loose a lot of business. Stop placing blame and FIX IT!!!!!! I will not be staying with your service without this channel which is part of what I am paying for. Our local is WTAJ in pennsylvania.


The only way to guarantee that you'll receive your local channels is to use an off-air antenna. All TV providers, including DirecTV, must pay the corporations that own these stations in order to provide their signal. And yet they get to use our public airwaves for FREE!  How crazy is that. I'm glad that TV providers are trying to hold the line on costs. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

9 months ago

DirecTV send us a small antenna to hook up to our TV. We've done this and still cannot get the CBS / KOIN affiliate station. We do get other over-the-air stations through ABC, NBC, and other local affiliates. We do happen to live at the bottom of a hill, so I'm wondering if that is why we don't receive the CBS station. I'm not sure if our television is a digital television so I'm wondering if that could be our problem? The only other issue I can foresee is that the station which is Channel 6 for us broadcast on a low frequency and we're just not able to receive it. Any ideas or suggestions to solve this problem would be greatly appreciated thanks so much

Teacher

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2 Messages

9 months ago

I would like to say enough is enough. Get this settled NOW. It has been 16 days since it has been off.  I don't know about anyone else, but I have had it. 

Tutor

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1 Message

9 months ago

The loss of CBS (channel 5) from our Uverse lineup is really bad!! It has been almost a month without it. Our bill has remained the same even though ATT IS NOT meeting it's contract obligations!!! Cannot contact anyone at ATT who can give any comprehensive information.

Teacher

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2 Messages

9 months ago

I have lost access to my local CBS affiliate here in the Triangle market of NC. This dispute has been going on for two weeks. No end in sight. I trust my bill will be prorated for loss of service, right? I’m starting to hold my breath now. Please figure something out ASAP!

Mentor

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2 Messages

9 months ago

We would like to have our cbs channel back ,how long will you keep it out?

Tutor

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2 Messages

9 months ago

I am also interested in how long before we get NBC, CBS and Me Tv, There are others as well but don't necessarily affect me at this time. 

 

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