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Tutor

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6 Messages

Fri, Apr 10, 2020 1:40 PM

Frequent video and sound interruptions on one channel only

Channel 34 WOSU TV (only) has frequent video and sound interruptions for 4-6 seconds. This happens every 5 minutes or so.

I have performed resetts, unplugged power and checked cables.

The Support page indicates a non-functioning receiver and that ATT is aware. I doubt it.Getting a live person is hopeless.

Responses

TexasBrit

ACE - Expert

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16.5K Messages

2 months ago

odds are this is an issue at the TV station or in the link from thereb to Directv. Yiou can email the station engineer, that might help

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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6 Messages

@TexasBrit thank you. Will do so.