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K

New Member

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7 Messages

Thu, Sep 24, 2020 11:24 PM

Free preview channel offers... Dates??

Just an FYI DirecTV, when you tell customers they have free channel previews for 4 days (in this case: Showtime & Epix); it's helpful to supply the DATES of the 4 days. 

Responses

shannon02

ACE - Expert

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21.1K Messages

a month ago

This is a customer to customer forum other then the few employees on their own time and the moderators DTV/AT&T don't read these posts.

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ACE - Expert

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15.8K Messages

a month ago

Don't mess with old people.  The older we get, the less "Life in Prison" is a deterrent.

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nabukl

ACE - Professor

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3.7K Messages

a month ago

 Check the tv mail icon for that information. On the remote press info, scroll to the left to the envelope icon and select 


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Former directv csr and tech support rep.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Mentor

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57 Messages

a month ago

The dates aren't there.  That's the point.

Mentor

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57 Messages

a month ago

For  the record,  Free Preview Begins: October 1, 2020 (Thursday) Free Preview Ends: October 4, 2020 ...

Brand User
ATTHelp

Community Support

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137.3K Messages

a month ago

Hi @karlyn, we are happy to help.

 

Times of the Showtime & EPIX free preview on Directv:

 

  • Free Preview Begins: October 1, 2020 (Thursday)
  • Free Preview Ends: October 4, 2020 (Sunday)

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
sandblaster

ACE - Expert

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43.3K Messages

a month ago

OP is right. I just got the message on my DVR today and there are no dates. Totally agree that messages like that should include the dates.

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sandblaster

ACE - Expert

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43.3K Messages

a month ago

@karlyn Someone must have gotten the message. Had another message on my DVR this morning about the free preview, this time with dates.

(edited)

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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7 Messages

a month ago

@sandblaster Yes, I received that new message (with the dates added) this morning as well. Thank you. 

(edited)

Brand User
ATTHelp

Community Support

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137.3K Messages

a month ago

Hey @karlyn, It's great when you are appreciate with a free preview!

 

ENJOY!!

 

 

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
kjp7637

Contributor

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4 Messages

a month ago

October 1 and no Showtime or Epix channels available. Reset box, still nothing!

New Member

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1 Message

a month ago

A free preview means nothing if you don’t give it for free!
All I get is a tab over the movie asking me to sign up for Showtime and then doesn’t let me exit without closing down my TV and re-resetting it which is ridiculous

(edited)

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